Confirmed Service Customer
Fully expected to be reamed at the auto "stealer". I was happily surprised. Newberg Chevrolet not only did the job at half the cost of another dealership's bid, they did it in a reasonable amount of time. I had a Platinum extended warranty I purchased at the time of purchase in 2016. This warranty was two months short of termination. I called the Warranty company in advance and the call taker was not helpful. Newberg Chevrolet representative "Kody" later called and got the coverage I paid for applied. Replacing the Nox sensor and forced regeneration isn't a cheap repair. A dealership service department that is working for the customer and not the profit. I'm Gobsmacked. Thank you.
Dave H.
SHERWOOD,
OR
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Business Response
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Serviced truck as requested in timeline expected. Did ask for quote on tires that I never received.
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Damaged the oil pan plug threads. The vehicle has low miles (46,000) and has only been serviced by Newberg Chevrolet.
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Were able to get my truck in on time and completed the necessary service and recall issues corrected.
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