Customer Reviews

I came in for a diagnosis for a missfire, and was charged 2 hours of labor for only two cylinders to be compression tested (this takes 30 minutes tops) in finding that cylinder 2 had low compression they scoped it to find a burnt valve no proof shown. (Another 15 minutes of work) I decided to wait on repairs and asked for pictures of burnt valve along with a quote for work required to fix valves. When I arrived to pick up my car the next day the service department had lost all paperwork and after 15 minutes waiting they finally found my key and printed one brief page stating what they did as explained above. This was completely overpriced work and a terrible paperwork prosses full of broken promises.

Garrett is always so welcoming and gets me in and out asap for my oil changes. Makes sure I understand what���s going on and gives me a concise breakdown of current/future repairs needs

The salesman Isaac Gallegos was great. It just took a very long time to do the paperwork in the business office, taking more than 2 hours. No explanation of why it took so long.

As expected from a dealership. The onstar app is a slow pain in the butt.

The whole team was excellent from start to finish, and Isaac answered all of my questions and was pleasant and made the entire process as easy as possible.

Needed a computer upgrade, it was very fast and everyone was super.

Outstanding sales staff. Audrey is top notch! A true professional and knowledgeable too! The finance staff, Alex, applied every discount that he could. I really appreciate the effort.

Shuttled me to and from dealership���much appreciated

oil change, tire rotation and firmware upgrade. All completed on time. Very happy with the quality of service.

Audree was attentive throughout the process and accommodating.

Service Department helpful.

Service was great. Cody went above and beyond to get things done and get me back home asap

Dealership was warm and welcoming upon first steps inside. Every associate was friendly, helpful and knowledgeable.

Efficient, courteous and returned items left behind!

Thank you for the excellent service

Jason was awesome to work with. My husband and I both enjoyed our discussions on the car. It was a pleasure worth working with him, as he explained everything very thorough to us. I would refer him to all my friends

oil change.....quick and easy

Kody Gray was very helpful and got the warranty issues taken care of quickly.

Inadvertently, I arrived for my scheduled appointment on the wrong date. I live 2 hours away from the Newberg Dealership. Kody, who handled my appointment, was so generous and professional. He was able to have my vehicle serviced that day. I was so thankful.

Always courteous and timely service.